Privacy policy

1.      Introduction

Welcome to www.thelostartofcollaboration.com (“Website” or “Site”) This Website is owned and operated by Collaborative Strategies Consulting Inc. (“CSC INC.” or “Company”). Please read our Privacy Policy prior to using the Website. This Privacy Policy (“Policy”) applies to www.thelostartofcollaboration.com, and Collaborative Strategies Consulting Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.thelostartofcollaboration.com. The Company’s website is a E-commerce site. By using the Company website, you consent to the data practices described in this statement.

2.      Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

  • First and Last Name

  • Email Address

  • Address

  • Responses that you have filled out on any of the forms throughout the Site

If you purchase the Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

3.      Use of Your Personal Information

  • The company collects and uses your personal information in the following ways:

  • To operate and deliver the services you have requested

  • To provide you with information, products, or services that you request from us

  • To provide you with notices about your account

  • To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing

  • To notify you about changes to the Website

  • In any other way we may describe when you provide the information

  • For any other purposes with your consent

  • The company may also use your personally identifiable information to inform you of other products of services available from the Company and its affiliates.

4.      Sharing Your Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal  process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

5.      Tracking User Behavior

The Company may keep track of the websites and pages our users visit within the Company, to determine what the Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behaviors indicates that they are interested in a particular subject area.

6.      Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website.

7.      Use of Cookies

The Company’s website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save your time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company’s pages, or register with Company’s site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplified the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company’s features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company’s services or website you visit.

8.      Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they our site and to read the privacy statements of any other site that collects personally identifiable information.

9.      Security of your Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:

                        -SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL protocol).

We strive to take appropriate security measures to protect against unauthorized access to alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

10. Right To Deletion

Subject to certain expectations set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records

  • Direct any service providers to delete your personal information from their records

  • Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Comply with the California Electronic Communications Privacy Act;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation or;

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

11. Children Under Thirteen

CSC INC. does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under the age of 13, you must ask your parent or guardian for permission to use www.thelostartofcollaboration.com

12. Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcement, promotional offers, alerts, services information, services next steps, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from the company, you may opt out of such communications by emailing our team at info@thelostartofcollaboration.com and state “Stop”, “Unsubscribe”, “Please do not message me anymore”, “Take me off your list.”

13. Change to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a notice on www.thelostartofcollaboration.com. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgement of the modified Policy; and (b) agreement to abide and be bound by that Policy.

14. Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

Collaborative Strategies Consulting Inc.

2785 Canyon Creek Dr.

San Ramon, CA 94583

info@thelostartofcollaboration.com

Effective as January 01, 2024